Returns & Exchanges
At Dre Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns on all unused and unopened products.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.